Emotional, psychological, and social wellbeing.
It includes how people think, feel, relate, cope, and function. Support can help when a diagnosis is present, under evaluation, or beside the point of the immediate need.
CDC definitionCARE NETWORK // CONSENT + CONTEXT A human handoff
The right support, to the right person, with context.
A PreCrisis care network creates a purpose-defined circle of people and services prepared to respond. Notifications bring attention and context to agreed recipients; qualified clinicians determine diagnosis and intent, each person chooses journal content to share, and designated supporters complete the human response.
CURRENT BASELINE
Up to six email support contacts, saved assessment reports, contact alerts, and a direct 988 route.
IN DEVELOPMENT
Role-routed views, richer notification channels, exact sent-content review, acknowledgement, fallback routing, and clinician debrief.
01 // SUPPORT NOTIFICATIONS Delivery starts human care
A notification begins a human handoff.
The workflow is planned with the person and adapted to the setting. Advance consent and preferences lead wherever possible; legal, safeguarding, and emergency duties receive their own accountable review.
- 01Prepare the network.
Name trusted people, professional supports, roles, contact routes, preferences, boundaries, and fallbacks before a hard moment.
- 02Bring context to review.
Direct expressions of need or meaningful change can prompt attention while known, unknown, reported, and uncertain remain distinct.
- 03Choose the right route.
An authorized person or setting-specific protocol selects a proportionate, least-intrusive support path.
- 04Share the needed context.
A notification states its purpose, source, requested action, urgency, and relevant context while the rest of the personal record stays private.
- 05Acknowledge and connect.
The recipient confirms receipt, makes human contact where appropriate, and records who owns the next step.
- 06Follow through.
Support action, warm handoff, follow-up, and plan review keep the process from ending at “message sent.”
What a notification carries
It carries a defined request to agreed recipients and begins a human response. The person controls journal sharing; qualified clinicians make diagnoses; employers and insurers follow their separately authorized processes; and every emergency, public-safety, or protective intervention requires an accountable human decision under applicable law and policy.
02 // WHAT THE WORDS MEAN Care before categories
Mental health and behavioral health.
These terms describe broad areas of human wellbeing and support. PreCrisis keeps each person’s own language, identity, and context at the center.
A wider field of wellbeing and care.
It includes mental health, resilience, substance-use concerns, behavior, recovery, families, communities, and the conditions that influence wellbeing.
SAMHSA definition03 // CARE AREAS Context guides support
What PreCrisis supports.
Each area brings together appropriate human expertise, local resources, consent and role design, and setting-specific clinical and governance review.
Suicide and self-harm safety
Direct expressions of need, meaningful change, safety planning, human review, connection to qualified help, and follow-through.
Emotional distress and mood change
Shifts in hope, energy, emotion, withdrawal, agitation, or day-to-day wellbeing that deserve a compassionate conversation.
Anxiety, stress, and overwhelm
Acute or persistent strain, panic, pressure, uncertainty, and the ways they affect coping and functioning.
Trauma, grief, and moral distress
Experiences of loss, danger, responsibility, violation, or conflict that may shape safety, trust, connection, and recovery.
Substance use and co-occurring concerns
Support when alcohol or other drug use intersects with distress, mental-health conditions, relationships, safety, or recovery.
Sleep, routines, and functioning
Meaningful changes in rest, daily patterns, self-care, work, school, decision-making, or the ability to complete ordinary tasks.
Isolation, belonging, and transition
Disconnection, loneliness, identity change, reintegration, relocation, caregiving, family separation, or loss of community.
Abuse, grooming, and coercion
Supportive routes for people affected by manipulation, exploitation, controlling relationships, harassment, or interpersonal harm.
Digital and social pressures
Online isolation, harassment, persuasive media environments, and information silos that can intensify fear, distress, or disconnection.
Ongoing mental-health conditions
Clinicians and existing care plans continue to lead while PreCrisis organizes continuity, context, and support for people living with diagnosed or suspected conditions.
Culture, meaning, and spirituality
Values, beliefs, traditions, identity, purpose, and spiritual resources when the person wants them included in care.
Spiritual and chaplain pathwaysFamily and caregiver context
The person’s needs, relationships, responsibilities, and practical realities form a connected picture across time and context.
NEED SUPPORT NOW? // UNITED STATES Call or text 988, or use the 988 Lifeline chat. If there is immediate danger or urgent medical need, call 911 or go to the nearest emergency room.
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